DELIVERY

Delivery within SINGAPORE

  • Order Value Over SGD$50: FREE Delivery
  • Order Value SGD$50 or less: SGD$6.00 by courier

Estimated delivery time: 1-3 working days*.

Please note these delivery times are estimates only and not guaranteed. 

 

Lost or Damaged Goods

If your order is lost or damaged in transit, please contact us within 3 days of receipt on Tel: +65 6733 5782.

International Shipping

Shipping charges and times will vary with location and weight of the order. The rate will be advised before we despatch the order. Any additional taxes or duties applied by customs at the destination country are the responsibility of the delivery recipient. Your local customs office will be able to assist you with any further information regarding taxes, duties and customs.

Stock Availability

Unfortunately, from time to time stock may not be available. You will be contacted if the item you order is temporarily out of stock.

Our Despatch Process

Your order can be delivered Monday – Saturday.

Orders are generally dispatched within 1-2 working days upon payment received in full, although this may take longer during the festive period and under some circumstances. Orders received on a non-working day will be despatched the next working day.

Please note you may receive more than one delivery per order as some items may be despatched separately.  Multiple orders may be consolidated into one delivery. Please advise if you would prefer that they weren’t.

Incorrect Address Details

Please ensure your address is completed correctly and a valid phone number is available at order. We do not take responsibility for a lost or undelivered item if the address provided to us is incorrect. A new delivery will not be despatched until the original order is delivered back to us.

If your order is returned to us the cost of redelivery must be paid before it is despatched again.


Should you have any queries relating to your delivery or order please contact us via email – info@budcosmetics.com. Please note we aim to reply to emails within 2 working days.