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shop online

is it easy to shop online?
can I alter the details in my Bud online account?
which payment methods do you accept online?
at what stage is my credit card charged?
is it safe to use my credit card on your web site?
can I still purchase an item that is out of stock?
will I receive an order acknowledgement via email?
can I order gift vouchers online?
can I redeem gift vouchers online?

 

is it easy to shop online?

due to the number and range of products available @ BUD, we have tried to make it as easy as possible for you to use the BUD online store. Upon entry to our shopping online page, you can choose to shop by category where you can simply select a product category and view the list of products we carry in that category. Alternatively you can choose to shop by brand, view our full list of brands and just click on the brand name you require. In addition, if you know what you are looking for, you can enter the product name or description in the search box facility and you will be directed straight to the product page.

once you have selected the product you would like to purchase simply click on the "Add to Cart" button and it will be added to your shopping cart. You can view your shopping cart at any time by clicking on the "Shopping Cart" link situated at the top right hand side of the shopping pages. When you are happy that your order is complete, simply proceed to the checkout and follow the step by step ordering process.

can I alter the details in my BUD online account?

before you can place an order at the BUD online store, you will be asked to create a customer account. You can alter the information you provide at any time by logging into My Account. Please see our privacy policy for details of how we use the information that you provide to set up your BUD customer account.

which payment methods do you accept on line?

payment can be made by Visa and MasterCard via PayPal. We also accept payments by cheques and Cash On Delivery.

is it safe to use my credit card on your web site?

Currently, BUD does not collect your credit card details on our website. BUD values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security. We use the latest strong encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit or debit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history. If you have given your consent prior to entering the details required for the ordering process, our web site will retain your BUD account details such as your name, address, email address and purchasing history. Please see our privacy policy for further details.

can I still purchase an item that is out of stock?

stock levels are indicated below the product image on the shopping pages. If an item is out of stock you can add it to your order and it will be placed in your shopping basket. Once your order has been processed, the items we have in stock will be despatched to you in accordance with the delivery option(s) you have chosen. Any products you order that are not immediately available will be sent on to you as soon as they are available. You will only be charged the postage cost for the first delivery if it is to the same delivery address.

will I receive an order acknowledgement via email?

in order to set up your BUD customer account and purchase goods online, you will have provided us with your email address. You will receive an order acknowledgement via this email address.

can I order gift vouchers online?

you can order BUD gift vouchers by contacting our customer services department at info@budcosmetics.com. Alternatively you can purchase gift vouchers in our store.

can I redeem gift vouchers online?

at present we are unable to offer you this service but you can use your gift vouchers in store.

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